Going Digital at the Heritage Foundation

This is my introductory blog for the Heritage Foundation. My name’s David and I am the new Digital Communications Manager based at Foundation House.

What do I do? Well, as my title suggests, my aim is to improve the way the Heritage Foundation and its venues/services communicate with the people of Letchworth through online channels.  

If you visit our website, follow us on Twitter, receive the Broadway e-shot or use any of our digital channels, it’s my job to make sure we’re giving you useful and interesting things to read and help you learn about our activities and how you can get involved.

I’ve been working in digital communications for six years, both in agencies and in-house roles, from London to Bletchley, and hope to use my experience to help the Heritage Foundation engage better online with the communities in the town.

I was unaware of the Heritage Foundation before seeing and applying for this role, but I’ve been amazed by the amount of work and activities that take place in Letchworth, usually with Heritage Foundation support.

Everybody will have a need to contact the Heritage Foundation at some point and I want to ensure that when those moments occur our digital platforms help make it an easy, understandable and, dare I say it, enjoyable experience. But, in order to do that, I’m going to need your help.

We’ve just opened up a very quick online survey so you can help refine and improve our digital communications. If you’ve ever got lost using our site or simply feel we can do things better, give it a few minutes of your time. It will help us save you those minutes in the future when you come to use our online and digital services.

David Callan, Digital Communications Manager