The Treatment Centre is now closed as staff are supporting community services as part of the local response to COVID-19.
If you require hearing aid batteries, these can be obtained from either Lister Hospital, Park Drive Health Centre or Bedford Road Health Centre, but do please check whether these services are still open before travelling. You can also request postal deliver of batteries, details for which can be found here.
Care Quality Commission Inspection
The Ernest Gardiner Treatment Centre was inspected by the Care Quality Commission in January 2017.
A CQC inspection assesses the services provided by healthcare service to make sure they meet fundamental standards of quality and safety. When inspecting a healthcare service, there are five key questions that are being asked:
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs
- Are they well-led?
While the CQC have no legal duty to rate independent community clinics, their report found the Treatment Centre to be delivering good practice across the board.
The below graphic shows patient feedback and statistics from our Q1 Patient Feedback Questionnaire 2019.
Opening hours and contact details
The Ernest Gardiner Treatment Centre is open from 8am-12 and then 1-4pm Monday to Friday (closed on Bank Holidays).
Call on 01462 670955 or you can send an email to the Treatment Centre via the button below.